The reported event could not be confirmed due to poor sample condition.Visual inspection noted one photo sample was received.Visual evaluation noted the photo shows an inlay optima stent outside the box packaging but still inside the plastic inner packaging.The photo does not provide enough evidence of an open or gap in the seal at any location, and appears to be sealed.The results of the investigation were inconclusive due to poor sample condition.A potential root cause for the reported failure could be incorrect sealing operation.The device history record was reviewed and found nothing that could have caused or contributed to the reported event.A labeling review was not performed because labeling could not have prevented the reported failure.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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