H10: there was no product malfunction; this is considered a user issue.The reported asystole alarm had occurred, after a higher priority red alarm ("xbrady").As the higher priority xbrady alarm was already showing in the bed to bed popup window, as it had not been acknowledged, the asystole alarm was not seen as a bed to bed overview popup.This information was provided to the customer by the response center engineer.The device remains at the customer site.No further investigation or action is warranted at this time.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
|