Int.Ref.(b)(4).The digitaldiagnost system supports general radiographic imaging.For anatomies that are larger than the detector size, it is possible to make a series of exposures, covering the whole anatomy (for example full spine or full legs).These individual images can be "stitched" together via the software program.For proper patient positioning and support, the patient can be placed on the so called "patient support for stitching".For the ease of use, during transportation, the patient support for stitching has wheels and a folding footboard.The footboard is connected to the frame via two hinges and a brake cylinder.It has to be folded up and fixed by a hook for transportation, e.G.From one room to another.The brake cylinder has the task to ensure that the footboard lowers itself slowly (within 5-7 seconds) when the hook is released, to prevent the footboard from falling.If the operator steps on the footboard while it is still moving down, the mounting of the brake cylinder can break and the footboard fell down immediately.In a worst case, it may hit the foot of a person and break a bone.Philips field service engineer confirmed that the brake cylinder had broken out of the frame of the patient support for stitching.The cause of the issue was identified to wrong use of patient stitching support by the patient.The customer denied philips support and decided to repair the device himself.The customer is aware that philips can take no responsibility for that repair and its potential consequences.A capa investigation was conducted with the result of acceptable risk per benefit risk determination.This issue is further monitored and trended.
|