The reported event was inconclusive due to poor sample condition.Visual evaluation of the returned sample noted one latex foley within its strip pack and its opened carton packaging.Visual inspection of the sample noted that there may have been some strip packs still left in the carton, but with the angle of the picture, it cannot be confirmed how many catheters were in the carton originally upon receipt.As a result, it cannot be assessed if the carton was truly missing one catheter.A potential root cause for this failure could be "operator error¿.The device history record was reviewed and found nothing that could have caused or contributed to the reported event.Labeling review was not performed because labelling could not have prevented the reported failure.H11: section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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