D10: updated.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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H10: a philips field service engineer was dispatched for onsite support and retrieved the logs.The piic alarm log was reviewed by a philips complaint investigator.The investigation found that the alarm log does not show bed label its16 around the time of 23:00 pm on (b)(6) 2021.The log shows a gap between 00:05:58.886 (b)(6) 2021 and 14:55:32.791 (b)(6) 2021.The log entry recorded at 00:05:58.886 (b)(6) 2021 indicates that the mx40 telemetry patient monitor transmitter was turned off for its16.There was no product malfunction; this is considered a user issue.The transmitter was off during the vfib event.No further investigation or action is warranted at this time.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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