This report is being submitted to report the event described by the customer and the investigation findings.The device referenced in this report has been returned to olympus for evaluation.Physical evaluation of the complaint device reveals: the user's report is not confirmed.Air, water and suction were all checked and all were found to be within specifications.The housing has scratches on the top cover.The high intensity mode is not working due to worn out scope socket and slider switch.The olympus lamp life meter is reading over 500 hours, lamp expired, and lamp has burn mark present.The device history record (dhr) for the complaint device was reviewed and it was confirmed that there were no anomalies were noted in the manufacture of the device, and it was shipped within specifications.Conclusion: based on the investigation findings, the root causes of the reported event are determined to be: since the device's air, water., and suction functions were tested, and all found to be within specifications, it was determined that the reported issue was not due to a device malfunction.More than five years have passed since the device was manufactured.The slider switch and output connector were worn out due to repeated use for a long period of time.The lamp is expired and determined to be past its service life.
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It is reported during a diagnostic colonoscopy using an evis exera iii xenon light source, when physician reached the cecum, it was noted that the patient had experienced barotrauma.The patient required no medical or surgical intervention as a result of this occurrence.The patient was discharged home as planned with no additional consequences reported.
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