Zimmer biomet complaint number (b)(4).One certain® 3.4mm(d) driver tip ¿ long (impdtl) was returned for investigation.Visual evaluation of the as returned products identified signs of wear on the device due to usage but no apparent signs of malfunction.Functional testing was performed using applicable in-house implant.The driver tip was able to engage, retain and disengage with the implant as normal.Device history record (dhr) review could not be performed as the lot numbers were not available.However, zimmer biomet quality management system (qms) has controls in place to ensure the distribution of conforming products within specifications.A year-long complaint history review was performed by items (impdtl) and no other complaints about nonconforming products were identified.Therefore, based on the available information and functional testing, driver malfunction did not occur and the reported event was unconfirmed.
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