It was reported that a prestige atra grasper dbl-act 5mm was received on under january 19, 2021 under aesculap technical services (ats) the customer requested a review of the device and inquired if the solder damage at the rotational handle was covered under warranty.Upon review by the aesculap technical service representative the solder looked as though it was the original soldering material and confirmed that the device is dislodged at the rotational block/handle.The device was transferred to quality control for shipment to the original equipment manufacturer for evaluation.This complaint involves a total of one (1) device.Additional information has been requested to determine when and where the device malfunction was initially noted and if there was any patient involvement, medical or surgical intervention required or delay in the procedure.
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A capa was opened by aesculap inc.For further evaluation of the design transfer of this device.Investigation results: the reported device, intended for use in treatment, was received for evaluation.There was a relationship found between the returned device and the reported incident.A visual inspection revealed that the seal between the handle and rotation mechanism appeared to be damaged.The device had considerable wear from use, but no debris.A functional evaluation concluded that the device handles accurately controlled the jaws and the rotation function worked as intended.The complaint was confirmed, and the root cause was associated with component failure.Factors that could have contributed to the reported event include rough sterilization processes, greater movement directed to the weld than anticipate, or wear from repeated use.No containment or corrective actions are recommended at this time.
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