(b)(4).Investigation summary: our quality engineer inspected the sample submitted for evaluation.Bd received one nexiva unit and a q-syte component inside of opened packaging.During the visual/microscopic examination it was observed that the q-syte component was damaged confirming the reported defect.Based on the location and type of damage observed, this defect was linked to the manufacturing process; however, based on the appearance of the defect, a specific manufacturing step could not be pinpointed.A device history record review showed no non-conformances associated with this issue during the production of this batch.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored.Our business team regularly reviews the collected data for identification of emerging trends.
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