Model Number TRANSDUCER X7-2 |
Device Problems
Mechanical Problem (1384); Mechanical Jam (2983)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/20/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Return of the suspect transducer is anticipated.Evaluation of the transducer will be included in a follow up report upon its return and investigation completion.
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Event Description
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A customer reported an x7-2t model transducer had an articulation issue during use.There was no injury associated with this event.
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Manufacturer Narrative
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A field service engineer replaced the suspect transducer for the customer to resolve the reported articulation issue.A thorough evaluation of the suspect transducer could not reproduce the articulation issue as described by the customer.The probe passed all standard testing and also passed an additional articulation test.The investigation confirmed the transducer was operating as designed with no malfunctions.
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Event Description
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A customer reported an x7-2t model transducer had an articulation issue during use.There was no injury associated with this event.
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Search Alerts/Recalls
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