Catalog Number 8065752437 |
Device Problem
Detachment of Device or Device Component (2907)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/17/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Investigation, including root cause analysis, is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.The manufacturer internal reference number is: (b)(4).
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Event Description
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A customer reported that the cutter tip came off and fell in the eye during a procedure.It was removed from the eye.There was no patient harm.
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Manufacturer Narrative
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The manufacturer internal reference number is: (b)(4).
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Event Description
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Additional information was received, the reporter informed that a strange sound occurred three minutes after the usage, during the procedure.The probe was continuously used for as long as 20 minutes.The customer recognizes that the probe should not be used more than 20 minutes, since it could be damaged.
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Manufacturer Narrative
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Additional information provided in b.5.The manufacturer internal reference number is: (b)(4).
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Manufacturer Narrative
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The returned sample was visually inspected and found to be non-conforming with only the tip of the needle returned.A provided slide deck containing multiple photos was reviewed by the manufacturing site.The photos confirm the tip of the probe was broken.The product was processed and released according to the product¿s acceptance criteria.The complaint evaluation confirmed the broken tip.The entire probe sample was not returned, therefore, the exact root cause of the complaint could not be verified.An exact root cause of the complaint could not be verified, therefore, no specific action with regard to this complaint was taken.Probes are 100% visually inspected and tested for actuation, aspiration, and cut during manufacturing.Any non-conformances found are removed from the lot and scrapped.Complaints are reviewed and monitored at regular intervals for any significant adverse trends.No additional action is required at this time.The manufacturer internal reference number is: (b)(4).
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Search Alerts/Recalls
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