Qn#(b)(4).The sample was returned for evaluation.A visual exam was performed and there were no defects observed.Functional testing was performed and the unit was connected to 110vac.The unit passed the initial power connect test and navigated through the power-on self-test (p.O.S.T.) with no issues.During the temperature display accuracy test the unit displayed the correct temperatures and properly alarmed in the high temperature scenario.The unit was prepared for a full functional bench test in attempt to replicate the reported defect.A water reservoir bottle, an adult breathing circuit (880-36kit), a 382-10 conchasmart column, and dual temperature probes were connected to the unit.2-3 lpm of air flow were supplied to the unit for a real time operational scenario.The settings were set to full rainout, invasive, at 37 degrees c.The unit shut off during the test.The unit was opened and the power supply board was replaced with a known good lab inventory power supply board.This time, the unit successfully navigated all pre-operational self-tests again and was functioning in real time.The unit functioned without any interruption and was able to heat up to the set temperature of 37 degrees c with the lab inventory power supply board.Testing confirms the unit had a faulty power supply board.The complaint has been confirmed.The investigation revealed a defective power supply board.The root cause for the failure is unknown.The power supply board may have encountered higher stresses than normal causing it to fail before its intended use life.Teleflex will continue to monitor and trend on complaints of this nature.
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