Catalog Number 367216 |
Device Problem
Device Damaged Prior to Use (2284)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/03/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Date of event: unknown.The date received by manufacturer has been used for this field.The manufacturing location for this product is (b)(4).This site is an oem manufacturing site.Therefore, bd corporate headquarters in (b)(4) has been listed and the (b)(4) fda registration number has been used for the manufacture report number.Medical device expiration date: na.A device evaluation and/or device history review is anticipated, but is not complete.Upon completion, a supplemental report will be filed.(b)(4).
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Event Description
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It was reported that sharps collector eclipse 1qt had incorrect lids.The following information was provided by the initial reporter: material no.367216, batch no.0300903.It was reported that customer received sharps collectors with incorrect lids.Customer received sharps collectors with no lids (or incorrect lids).
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Event Description
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It was reported that sharps collector eclipse 1qt had incorrect lids.The following information was provided by the initial reporter: material no.367216 batch no.0300903.It was reported that customer received sharps collectors with incorrect lids.Customer received sharps collectors with no lids (or incorrect lids).
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Manufacturer Narrative
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H6: investigation summary: a photo representation was provided for the complaint.A dhr review was performed and showed there were no issues reported like incorrect lid during the manufacturing process of the lot number 0300903.A review of non-conforming material report (ncmr) was performed for this part for the past 12 months and no issues were reported for incorrect lid for the same part number.This lid shown in picture is not manufactured by flex.According to this investigation, it can be seen that the product was mixed by customer at the time to send the material to the end user, therefore, this issue was confirmed as related to a customer/distribution handling since material from two different suppliers was mixed (flex and covidien product).Root cause is unknown but 2 possibilities are: non-controlled method (re-packaging) to ship partial boxes to end user, or incorrect handling by customer.H3 other text : see h10.
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Search Alerts/Recalls
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