The complainant was unable to provide the suspect device upn and lot number; therefore, the lot expiration and device manufacture dates are unknown.(b)(4).Visual inspection of the returned device found the thumb ring was detached from the handle.The handle has coincident marks that indicate proper assembly during manufacturing.The working length was found kinked, the sheath was torn/buckled and the side car rx tunnel was torn.Based on all available information, the investigation concluded that procedural or anatomical factors encountered during the procedure likely affected the device's performance and integrity.Handling and manipulation of the device during its use can lead to thumb ring detachment.Drag marks were observed which indicate that an excessive force was applied to the handle to crush the stone resulting in thumb ring detachment.Forces applied to the handle can also lead to the kinks in the working length, sheath torn/buckled and side car rx tunnel torn.Therefore, the most probable root cause is adverse event related to procedure.A manufacturing batch record review was unable to be performed as the lot number is unknown.
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