On (b)(6) 2021, abbott point of care (apoc) was contacted by a customer reporting that i-stat 1 downloader recharger drc-84390 had small sparks appear near the charging contacts when docking an i-stat 1 analyzer.Customer confirmed using correct ac power adapter model#customer-120300stp1 that has the correct input 100-240 v/ 50-60hz and output 12v and 3.0 amp.The product was replaced at no charge and returning for investigation.There were no injuries reported.Per i-stat1 system manual: art: 714368-00k, rev.Date: 02-aug-2012: the downloader/recharger can recharge a rechargeable battery in the analyzer.If the analyzer contains a rechargeable battery, the battery begins recharging automatically as soon as the analyzer is placed in the downloader/recharger.The downloader/recharger also has a compartment for recharging a rechargeable battery outside the analyzer.Placing an analyzer in a downloader/recharger will automatically initiate recharging of the rechargeable battery.The indicator light on top of the downloader/recharger will be green (trickle charge), red (fast charge), or blinking red (fast charge pending) when an analyzer with a rechargeable battery is placed in the downloader/recharger as well.Placing a rechargeable battery into the recharging compartment will automatically initiate trickle recharging.The indicator light near the recharging compartment will be green when a rechargeable battery is placed in the compartment.
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Apoc incident: (b)(4).The investigation was completed on 21-may-2021.The customer reported that i-stat1 downloader recharger (drc) s/n drc-84390 had small "sparks" appear near the charging contacts when docking an i-stat1 analyzer on the drc.The customer further reported that there is a scorch mark right above the contact pins of the drc.Additionally, the customer noted that there was no visual evidence of scorch marks on the analyzer being used at their site and therefore did not return the analyzer.The customer complaint was confirmed upon visual examination of drc-84390: a scorch mark was observed above the contact pins.Functional tests to ensure correct charging capabilities were performed on the returned unit, and it was determined that the returned unit was able to charge an engineering analyzer as expected.No hot to touch or warm conditions were noted, and no additional scorch marks were observed.The drc was uncased, and all internal components were inspected.No signs of contamination, damage, or burnt components were noted.Critical components such as fuses and transistors, were examined in depth via engineering analysis techniques, and all components were determined to be functioning as per specification.The conclusion of this investigation is that the drc functioned according to specifications during failure analysis.It should be noted that the drc power cables and adapters have not been returned for investigation, and there is insufficient evidence to rule out these items as having contributed to the complaint.
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