Model Number D2201 |
Device Problem
Unsealed Device Packaging (1444)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 01/11/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The device history record (dhr) confirmed that the device met all material, assembly and performance specifications.The device packaging was not returned for evaluation therefore analysis on the packaging could not be performed.As a result, the allegation of the packaging seal being broken could not be confirmed.The device did return.Visual and functional tests were done on the device and no abnormalities were noted.Based on this investigation, the conclusion code of cause not established was chosen because the information provided is not sufficient to determine the most probable cause of the reported issue related to the packaging.
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Event Description
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It was reported that just before a convective radiofrequency water vapor thermal therapy procedure, the seal of the packaging for the delivery device was observed to be partially open.A second device was opened and used to complete the procedure successfully without any complications to the patient.
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Event Description
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It was reported that just before a convective radiofrequency water vapor thermal therapy procedure, the seal of the packaging for the delivery device was observed to be partially open.A second device was opened and used to complete the procedure with no issues.
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Manufacturer Narrative
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The device history record (dhr) confirmed that the device met all material, assembly and performance specifications.The device packaging was not returned for evaluation therefore analysis on the packaging could not be performed.As a result, the allegation of the packaging seal being broken could not be confirmed.The device did return.Visual and functional tests were done on the device and no abnormalities were noted.Based on this investigation, the conclusion code of cause not established was chosen because the information provided is not sufficient to determine the most probable cause of the reported issue related to the packaging.
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Search Alerts/Recalls
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