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Model Number V60 |
Device Problem
Application Program Freezes, Becomes Nonfunctional (4031)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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Date of event: (b)(6) 2021.Date of report: 02mar2021.
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Event Description
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The customer reported the touchscreen froze.The field service engineer (fse) confirmed that the screen froze after the touchscreen was calibrated.The fse replaced the touchscreen to resolve the issue.The unit was tested and it was returned to service.The unit was not in use, and there was no patient or user harm reported.
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Manufacturer Narrative
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The touchscreen assembly was returned to manufacturer to failure investigation (fi) for analysis.The ul_lr / ur_ll resistance are out of spec.Fault are found on this returned touchscreen.
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Search Alerts/Recalls
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