Investigation completed on a smiths medical syringe infusion pumps|medfusion 4000 pumps.The customers complaint of getting error code was verified as the event log revealed ? travel reverse error - check clutch/plunger lever" and occlusion testing confirmed event.Action was taken to replace the replaced lead screw, clutch spring and both clutch halves.Malfunction was isolated to normal wear as device physical condition revealed top case cracked by tubing guides and corners, cracked bottom case by l-bracket and right plunger case cracked.Device passed occlusion testing once repaired.
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