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Model Number V60 |
Device Problem
Physical Resistance/Sticking (4012)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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Date of event: (b)(6) 2021.08mar2021.
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Event Description
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The customer reported the navigation ring does not move.There was no patient involvement.The customer requested the front bezel to be ordered for installation.
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Manufacturer Narrative
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A philips engineer replaced the front bezel, and the issue was resolved.The removed component was requested to be returned for further evaluation.An evaluation will be performed if the removed component is received, and an additional report will be submitted.
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Search Alerts/Recalls
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