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Model Number 0570-0382 |
Device Problems
Erratic or Intermittent Display (1182); Connection Problem (2900)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/11/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The device return is anticipated, however; at the time of the report the devices have not been received by verathon.
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Event Description
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The customer reported that during a patient procedure, using a glidescope video baton 2.0 large, the connection between the baton and the smart cable was intermittently loose and causing the picture to go in and out.No delay in the procedure, use of a backup device, or harm to the patient or user was reported.
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Manufacturer Narrative
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A replacement glidescope video baton 2.0 large was provided to the customer and the video baton 2.0 large used in the procedure was returned to verathon for evaluation.A verathon technical service representative evaluated the returned video baton 2.0 and was unable to confirm the baton's loose connection to a known, good, test smart cable.Technical service representative connected the customer's video baton 2.0 into test equipment and no image issue was found.The camera image quality test was performed and passed.A visual inspection of the connector found the hdmi connector to be damaged.Since the customer had already received a replacement video baton 2.0, the returned glidescope video baton 2.0 large was scrapped.No further investigation is required at this time.Verathon will continue to monitor for trends.The glidescope operations and maintenance manual (omm) notes that "before every use, ensure that the instrument is operating correctly and has no sign of damage.Do not use this product if the device appears damaged.".
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Search Alerts/Recalls
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