I placed an order for a fever thermometer with american screening corp (asc) on (b)(6) 2020 via the internet.After receipt around (b)(6) and upon examination of the product i decided to return the thermometer.As shown in the photograph, the product arrived rolled in bubble wrap.The thermometer itself was in a plastic case inside a plastic bag.There was no accompanying written material describing how to use the thermometer.There was no identification of the manufacturer.Without manufacturer documentation for traceability, i could not determine if this thermometer were new or used.I did receive advertising literature in the order.The literature advertised asc's drug screening and background checking services.I have sent emails three times to the asc's company customer email address requesting return of the product and refund.The last was sent on (b)(6) 2021.All emails have been ignored.Suspecting this company to be fraudulent i checked the better business bureau (bbb) in (b)(6), where asc is located.The bbb revoked asc's accreditation on 06/10/2020.I am filing this fda report because this medical device, a thermometer, was sold to me without documentation for use nor identification of the manufacturer.Thus, as well, i cannot determine if it is new or used.Fda safety report id# (b)(4).
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