(b)(4).The reported device, intended for use in treatment, was returned to the designated complaint unit for independent evaluation.There was a relationship found between the returned device and the reported incident.Visual inspection of the returned device noted frayed and cut cord with exposed wires.Functional evaluation revealed that there was flickering and loss of image when the cable is flexed near the stain relief.The complaint has been confirmed and the root cause has been associated with an electrical component failure.Factors, unrelated to the design or manufacture of the device which could have contributed to the complaint event, include an internal damage to the cord.A review of the device history record showed there were no indications to suggest the product did not meet manufacturing specification or would not be able to perform as intended.A complaint history review concluded this was a repeat issue.No containment or corrective actions are recommended at this time.
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It was reported that the camera head was not working properly.The incident occurred before the procedure; therefore, there was no patient involvement.Results of investigation have concluded that this unit had no image which makes it a reportable event.All available information has been disclosed.If additional information should become available, a supplemental report will be submitted accordingly.
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