Alleged failure: during case, the pressure was set to 15 but actual was 0-20 and would jump/drop in a couple of seconds.Flow was doing the same.Tried a different tube set but did not help.Brought in another insufflator and the same thing happened.After about 10 minutes of troubleshooting and no success, surgery went from laparoscopic to open.Per rep about 15-30 min of delay.Occurred at 9:30am cst.Unknown at this time about success of case.Salesforce case number (b)(4) case successful after open per rep the failure alleged in the complaint record was not confirmed/duplicated during the product investigation.There is no probable root cause in relation to the complaint as there were no errors or observances which occurred during the functional testing of the unit.However, it is recommended to replace the gas adapter as the sinter filter of the gas adapter is dirty.The product was returned for investigation and the failure mode will be monitored for future reoccurrence.
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