RESPIRONICS CALIFORNIA, INC V60 VENTILATOR; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT,FACILITY USE
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Model Number V60 |
Device Problem
Temperature Problem (3022)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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Date of event: (b)(6) 2021.11mar2021.
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Event Description
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The customer called into technical support (ts) reporting that the device is displaying a 1122 (blower temp high) error code.The device was in clinical use at the time the reported issue was discovered, however, there was no harm to the patient or user.
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Manufacturer Narrative
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The customer evaluated the device with the assistance of the remote service engineer (rse) and confirmed the reported problem.It was determined that the filters are clean and the fan is functioning.The rse advised the caller that the unit may have a faulty blower or mc pcb.The rse advised the caller that the unit may have a faulty blower or mc pcb.The biomed customer found that it was the type of filter that the customer was using on cpap mode.After further troubleshooting, it was traced to a type of filter being used that caused the reported issue, user error.Per good effort response, it was confirmed that this was not device-related and that it was due to the type of filter that was being used on cpap mode that caused the reported issue.It was found to be a user error that caused the reported problem.There was no malfunction with the device itself.The device passed the required performance verification tests per philips standards.
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