The biomedical engineer reported that a patient stated that they were shocked by the telemetry transmitter.The biomed stated that there was no harm to the patient and that it was a minor shock.No signs of physical damage.No signs of fluid intrusion.No patient harm reported.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.Attempt #1 02/26/2021 emailed customer via microsoft outlook for all items under the no information section.No reply was received.Attempt #2 03/03/2021 emailed customer via microsoft outlook for all items under the no information section.No reply was received.Attempt #3 03/12/2021 emailed customer via microsoft outlook for all items under the no information section.No reply was received.Additional device information: concomitant medical device: the following device(s) were being used in conjunction with the telemetry transmitter, but model and serial number information was noted as no information (ni), as attempts to obtain information were made but information was not provided.Attempt #1 02/26/2021 emailed customer via microsoft outlook for all items under the no information section.No reply was received.Attempt #2 03/03/2021 emailed customer via microsoft outlook for all items under the no information section.No reply was received.Attempt #3 03/12/2021 emailed customer via microsoft outlook for all items under the no information section.No reply was received.Central nurse's station model: ni sn: ni.
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Details of complaint: the biomedical engineer reported that a patient was shocked by the telemetry transmitter.There was no serious harm to the patient, and it was reportedly a minor shock.There were no signs of physical damage or fluid intrusion.Investigation summary: the issue of electric shock could not be confirmed, and a root cause cannot be determined.The zm-520 and zm-530 series telemetry transmitter is an internally powered equipment which operates on two aa (lr6) type alkaline dry cell primary batteries.The rated voltage is 3.0 v, and the operating voltage is 1.4 - 3.2 v.Per the hazard analysis for zm-530 (0704-905438f), the root cause of electrical shock is often a result of use error.Shock can occur as a result of using the device with wet hands, fluid ingress, or touching the components that conduct electricity during use.A serial number review of the reported device does not reveal additional complaints relating to the reported event.A complaint history review of the customer's account does not reveal complaint reporting of similar events.Additional information: b4 date of this report, g3 date received by manufacturer, g6 type of report, h2 if follow-up, what type?, h6 event problem and evaluation codes, h10 additional manufacturer narrative.
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