The biomedical engineer reported that one of the displays for the central nurse's station (cns) with the dual display set up has issues.The display was hardly visible and had a green & purple screen and was dying.They replaced the cables, verified the monitor was good and isolated the problem to a defective kvm switch.Under 3 year warranty.In patient use but no patient harm was reported.Additional device information: d10: concomitant medical device field contains no information (ni), as attempts to obtain information were made, but not provided.The following is not regarding the the device information for the mdr itself, but to explain why this report was not late as the initial mdr was submitted on 03/26//21 at 08:04:05 pm pst pm per webtrader sent box.We also had written to the help desk about this at emdr@fda.Hhs.Gov.The mdr was filed on the due date of 03/26/21, but the acknowledgements did not arrive till 03/27/2021.Below are the acknowledgements from the initial submission with the time stamps that illustrate that the mdr was filed on time and not late.Messageid: (b)(4).Coreid: (b)(4).Datetime receipt generated: 03-26-2021, 23:05:20."cdrh has received your submission" ack3: this submission has been sent to the production system and has been processed by the fda.Please refer to the summary section below to determine if this submission has passed or failed.(b)(4), 20210326200303 sat mar 27 10:57:36 edt 2021, 0 1 form 3500a - icsr r2 passed.Submission summary environment: ack3: this submission has been sent to the production system and has been processed by the fda.Please refer to the summary section below to determine if this submission has passed or failed.Submission type: form 3500a - icsr r2.Core id: (b)(4).Batch id: 20210326200303.Date entered: sat mar 27 10:57:36 edt 2021.Summary: passed: 1, failed: 0.Report list: report number: 2080783-2021-00171, passed.
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