The hillrom technician and engineers reviewed a picture of the affected cable and were able to confirm that there was damage in the cable insulation.The electrical parts of hillrom lifts are compliant with iec 60601-1 (medical electrical equipment - part 1: general requirements for basic safety and essential performance) which applies to the basic safety and essential performance of medical electric equipment and medical electric systems.Even as hillrom lifts comply to the above mentioned electrical standard, there is still a risk that abnormal wear and tear can damage the cables.Therefore, hillrom states in the periodic inspection manual for liko mobile lifts (3en371001, revision 4) it is stated under section 8: check cables and connectors for damage or wear.In the instruction manual for viking lifts (7en137107, revision 4) it is stated on page 4: before lifting, always make sure that: the lifting accessories are not damaged.And on page 14: if the charger cable (coiled cable) is beginning to stretch, it should be replaced in order to minimize the risk of the cable getting stuck and breaking.If the instructions as outlined above are followed, it is very unlikely that an injury could occur due to this error.A replacement cable has been ordered for the account to resolve the issue.Hillrom continuously monitors all complaint trends to identify any additional issues and initiates appropriate actions as per our quality management system.Based on this information, no further action is required.
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