Additional information was added to h3 and h6.H10: the device was received for evaluation.A visual inspection was performed, and it was noted that the load cell cord was broken (pinched).The outer shielding of the cable was broken/torn; however, the inner wires were not exposed and did not cause any intermittent issues.The reported condition was verified.To correct the condition, the load cell cable was replaced.The device was serviced to meet functional specification.A service history review revealed no indication that the parts replaced during servicing caused or contributed to the reported event.Should additional relevant information become available, a supplemental report will be submitted.
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