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Model Number 0570-0382 |
Device Problems
Erratic or Intermittent Display (1182); Image Orientation Incorrect (1305)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/10/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The device return is anticipated, however; at the time of the report the device has not been received by verathon.Verathon continues to investigate the reported event and a supplemental report will be submitted in accordance with 21 cfr 803.56 when additional information becomes available.
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Event Description
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The customer reported that during a patient procedure, using a glidescope video baton 2.0 large, the image would flicker.The customer narrowed the image flickering to a failed connection between the glidescope video baton 2.0 and the core smart cable.No delay in the procedure, use of a backup device, or harm to the patient or user was reported.
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Manufacturer Narrative
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A replacement glidescope video baton 2.0 large was provided to the customer.The video baton 2.0 used in the procedure was returned to verathon for evaluation.A verathon technical service representative evaluated the returned glidescope video baton 2.0 large but was unable to confirm the reported "intermittent image" issue.When the video baton was connected to known, good, test equipment, the image was normal.The camera image quality test was performed and passed.The technical service representative observed that the video baton's lens cover had plastic missing.Since the glidescope video baton 2.0 large is not repairable and a replacement was already provided to the customer, the glidescope video baton 2.0 large used in the procedure was scrapped.Corrective action is not required at this time.Verathon will continue to monitor for trends.The glidescope video laryngoscopes operations and maintenance manual (omm) notes that "before every use, ensure that the instrument is operating correctly and has no sign of damage.Do not use this product if the device appears damaged.".
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Search Alerts/Recalls
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