Catalog Number 256089 |
Device Problem
Device Ingredient or Reagent Problem (2910)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/12/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Medical device expiration date: unknown.Device manufacture date: unknown.A device evaluation and/or device history review is anticipated, but is not complete.Upon completion, a supplemental report will be filed.
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Event Description
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It was reported while testing for sars cov-2 an alleged false negative result was obtained.The customer stated they are testing asymptomatic patients.This test is not intended for use on asymptomatic patients and was therefore used off label.A repeat test was performed using pcr and the result was negative.There was no indication that results were reported out and there was no report of patient impact.Eua#: (b)(4).The following information was provided by the initial reporter: " up on directly talking to the customer informed that it is actually a false negative that they obtained through bd veritor plus analyzer.The customer tested eight family members and all came negative with the bd veritor sars cov 2 assay.But with the pcr one person who is asymptomatic tested positive, they did rapid test again with the veritor which came came out negative.The customer is now suspecting the pcr to be false positive, but in order to confirm it they may have to spent more for additional testings and itherefore is hesitant to do so.Customer had to perform pcr as well as rapid test to others due to this incident.Wanted to have an explanation for if false negative.".
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Manufacturer Narrative
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Eua#: (b)(4).Investigation summary: bd has received several customer complaints for false positive results, when using bd sars-cov-2 reagents for bd veritor¿ system.The current investigation concerns multiple lots of bd sars-cov-2 reagents for bd veritor¿ system.Bd takes a systematic approach to investigating false positive complaints that are received.This approach involves review of manufacturing batch history records, testing of retention samples, and testing of customer returned samples if applicable.Due to unknown lot# a dhr could not be performed.The investigation did not find a root cause for the false positive results that were observed.It is recommended that each customer review their workflow carefully to ensure that the package insert is being followed as written.The root cause is under investigation and will be documented in our quality system.Bd cannot confirm the complaint based on the investigation that was performed.A corrective and preventive action (capa#(b)(4)) is already initiated to investigate the root cause and some mitigation actions are already being addressed.
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Event Description
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It was reported while testing for sars cov-2 an alleged false negative result was obtained.The customer stated they are testing asymptomatic patients.This test is not intended for use on asymptomatic patients and was therefore used off label.A repeat test was performed using pcr and the result was negative.There was no indication that results were reported out and there was no report of patient impact.Eua#: (b)(4).The following information was provided by the initial reporter: " up on directly talking to the customer informed that it is actually a false negative that they obtained through bd veritor plus analyzer.The customer tested eight family members and all came negative with the bd veritor sars cov 2 assay.But with the pcr one person who is asymptomatic tested positive, they did rapid test again with the veritor which came out negative.The customer is now suspecting the pcr to be false positive, but in order to confirm it they may have to spent more for additional testings and therefore is hesitant to do so.Customer had to perform pcr as well as rapid test to others due to this incident.Wanted to have an explanation for if false negative.".
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Manufacturer Narrative
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Investigation: this investigation is to summarize the complaints that alleges false negative or discrepant results when using kit bd veritor for rapid detection of sars-cov-2 ce (mn# 256089), batch number unknown.Bd quality performs a systematic approach to investigate false negative complaints.This approach involves review of manufacturing batch history records, testing of retention samples, and testing of customer returned samples if applicable.The investigation could not be performed as no batch number was provided.The complaint was unable to be confirmed.Bd quality will continue to monitor for trends.There were no corrective actions taken at this time.
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Event Description
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It was reported while testing for sars cov-2 an alleged false negative result was obtained.The customer stated they are testing asymptomatic patients.This test is not intended for use on asymptomatic patients and was therefore used off label.A repeat test was performed using pcr and the result was negative.There was no indication that results were reported out and there was no report of patient impact.Eua#: (b)(4).The following information was provided by the initial reporter: "up on directly talking to the customer informed that it is actually a false negative that they obtained through bd veritor plus analyzer.The customer tested eight family members and all came negative with the bd veritor sars cov 2 assay.But with the pcr one person who is asymptomatic tested positive, they did rapid test again with the veritor which came out negative.The customer is now suspecting the pcr to be false positive, but in order to confirm it they may have to spent more for additional testings and therefore is hesitant to do so.Customer had to perform pcr as well as rapid test to others due to this incident.Wanted to have an explanation for if false negative.".
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Search Alerts/Recalls
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