Model Number TJF-Q190V |
Device Problems
Material Separation (1562); Appropriate Term/Code Not Available (3191)
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Patient Problems
Unspecified Tissue Injury (4559); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/18/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The device referenced in this report has not been returned to olympus for evaluation.The investigation is ongoing.The definitive cause of the user¿s experience cannot be determined at this time.The olympus sales rep for this account visited the facility to trouble shoot the problem reported.In speaking to the staff regarding the application of the distal cap prior to the procedures, it was identified there may have been user error involved.The user forcefully applied the caps.The staff was re-educated regarding the proper application of the cap, and there have been no further issues reported.This report will be updated upon completion of the investigation or upon receipt of additional relevant information.
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Event Description
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It is reported during an unspecified procedure using an evis exera iii duodenovideoscope, when the scope was being removed from the patient, the cap fell off into the patient's mouth (and was retrieved).There were minor scratches in the patient's esophagus the physician believes were caused by the scope.No medical or surgical intervention was required as a result of this occurrence.Multiple attempts were made to gather additional details regarding the patient and reported event with no response from the customer.
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Manufacturer Narrative
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This report is being updated to provide additional information provided by the customer.New information is reported in h7, h9, and h10.Corrected information is reported in b5, h6 h6: device problem: physician felt the outer diameter of the device was bigger than it should be.Correction and preventative action (capa ) investigation has been opened to further investigate this issue.
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Event Description
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New information provided by the customer: the procedure was aborted because the physician felt that the outer diameter was bigger than the current ercp scope tjf-q180.The cap did not fall off in this procedure.There was no scratch to the patient's esophagus.
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Manufacturer Narrative
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Upon further review this is not a reportable device malfunction.Per the legal manufacturer there is no potential for this issue to cause or contribute to a death or serious injury if the malfunction were to recur.
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Search Alerts/Recalls
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