(b)(4) is the initial importer of the device which is a rollator.The device has not been returned for evaluation.We are filing this report in an overabundance of caution.We will submit a follow up when new information becomes available.The device moved unexpectedly when the end-user grabbed the handles.She fell forward and sustained multiple injuries.She was diagnosed with a left arm fracture in six places, a dislocated left shoulder, and left radial nerve palsy.She underwent surgery as a result.
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