Catalog Number 8065750833 |
Device Problems
Crack (1135); Unexpected Shutdown (4019)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/16/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.The manufacturer internal reference number is: (b)(4).
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Event Description
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A customer reported that when turning on the system and moving it, the system suddenly shut down on its own.There was a black screen and no system advisories.A crack in the housing for the plug at the back of the machine was noticed.An alternate unit was used to initiate surgery.
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Manufacturer Narrative
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The company service representative examined the system and was able to confirm and replicate the reported events.The nonconforming power inlet and power cord were replaced to address the reported events.The system was then tested and met all product specifications.The system manufacturing device history record (dhr) was reviewed.Based on assessment, the product met specifications at the time of release.The root cause of the reported event can be attributed to the nonconforming power inlet and power cord; however, without a sample, component level root causes cannot be determined at this time.The manufacturer internal reference number is: (b)(4).
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Search Alerts/Recalls
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