Additional investigation information was provided from the philips senior field service engineer who stated that the device was defective and did not provide any ventilation.The exact failure was not specified.The drpt was obtained.Upon further investigation, the product support engineer informed that the service technician who was dispatched to customer site to implement an fco found the device totally defective (no ventilation) situated out of icu ¿ in a room where customer put all defective equipment.It is unknown if the device was in clinical use at the time of the event.There was no report of patient or user harm/impact.Upon attempt to get repair information, the field service engineer informed that the reported device is in a state hospital and the hospital does not have budget for replacement of spare parts now.Further attempts to retrieve device repair or diagnostic information has yielded no response from key market team.Therefore, it is unknown if any part was replaced or if repair has been conducted.The complaint will be processed for closure.If additional information is received at a later date, the complaint will be reopened and a supplemental report will be submitted.
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