Additional information is not yet available for this event.Event date is not known.Supplemental report(s) will be filed as any information becomes available.The device has been returned and a device evaluation completed for it.Manufacture date is not known.Upon inspection and testing, the device passed inspection.The user¿s complaint could not be duplicated.The device had some missing screws from the rear panel and one from the heat sink.Also, the device had a third-party lamp.
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This report is being supplemented to provide additional information based on the legal manufacturer's investigation.The following sections were updated: g3, g6, h2, h4, h6, and h10.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the legal manufacturer's investigation, the phenomenon (e102 error) was not reproduced during inspection, however, this may have occurred due to the use of a non-olympus lamp.A review of the instruction manual identifies the following verbiage regarding the replacement of the lamp: "6.1 replacement of the examination (xenon) lamp - always use the examination lamp designated below.To order a new examination lamp, contact olympus.Xenon lamp md-631.Never install a lamp that has not been approved by olympus.The use of a nonapproved lamp can cause damage to the light source and ancillary equipment, malfunction or a fire.".
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