In spring 2021, a thermax blood warmer, component of a prismax continuous renal replacement therapy, had an produced error code 'thermax malfunction' (code t2292) while in patient use, causing the machine to shut down.It resulted from a pressure issue in the line exiting the top of the dialyzer cartridge, meaning that the line was kinked.The most likely reason for this is that when the line from the dialyzer was connected to the warmer cartridge it was done in such a way that twisted it, so that when the line warmed up and became softer it collapsed and kinked.Since this machine was still covered under warranty agreement due to recent purchase, a manufacturer field tech was dispatched to our site and verified proper operation of the machine by running two consecutive patient simulations, after which the service report was uploaded to our asset master and the machine was returned to service.
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