Catalog Number PFSR101209 |
Device Problems
Device Reprocessing Problem (1091); Interrogation Problem (4017)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/31/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Internal reference number: (b)(4).
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Event Description
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It was reported that when they went to plug in the anspach drill to calibrate the handpiece during a navio tka procedure, they noticed water sitting on the inside of the cap and, when turned down, the water came running out of the prongs.Just to check, they plugged it in and immediately got an error.They swapped anspach handpieces and continued as normal without delay.No patient injury was reported.No other complications were reported.
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Manufacturer Narrative
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H6: the navio drill part number 101209, s/n (b)(6), used for treatment was not returned for evaluation thus, a visual and functional evaluation could not be performed and a relationship between the reported event and the device could not be determined.A review of manufacturing and service records indicate the device met all specifications upon release into distribution.A complaint history review for similar reported/confirmed complaints has identified prior events.Although the reported problem was not confirmed a factor that may have contributed to the reported symptom may have been mishandling of the device, thus causing the water ingress and subsequently producing an e6 error.Although no further containment or corrective action is recommended or required at this time, all complaints are monitored and trended through post market surveillance activities.If the product associated with this event is returned or provided at a future date, this evaluation will be reopened for investigation.
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Manufacturer Narrative
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H3, h6: the anspach emax 2 plus hand piece-rohs pfsr101209, s/n (b)(6) intended for use in treatment was returned for evaluation.A relationship between the reported event and the device was established.The reported problem was visually confirmed.There is a 1/2 inch slit in the hose 3 feet from the drill.The slit will allow water ingress during the decontamination/cleaning cycle and explains why water was present in the cap.A functional evaluation was performed.The reported problem was not confirmed.The reported e6 error did not present.A review of manufacturing and service records indicate the device met all specifications upon release into distribution.A complaint history review for similar reported/confirmed complaints found similar events.The most likely cause of this event (water in cap) is due to slit in hose and due to product mishandling.Perhaps error was e5 not e6 which would have been more consistent with reported problem.A historical escalation event review was completed.A review of prior escalation actions found no actions applicable to the scope of this case.Refer to the product instructions for use.Care and caution should be exercised when handling cable and connectors during setup, takedown, decontamination and sterilization.The failure mode and associated risk have been anticipated within the risk file and the documented risk level is still adequate.Although no further containment or corrective action is recommended or required at this time, all complaints are monitored and trended through post market surveillance activities.Corrected data: d4 (serial number).
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Search Alerts/Recalls
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