(b)(4).The device will not be returned for analysis, due to location of device is unknown; however, an investigation of the reported event is in progress.Once the investigation has been completed, a follow-up mdr will be submitted.
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It was reported that the 16 tl micro 123 stem did not have outer plastic.The inner packaging was sealed, however, when the nurse peeled off inner layer onto field the stem plastic was open and stem was dirty with white flakes all over it.No adverse consequences were reported.Attempts have been made and additional information on the reported event is unavailable at this time.
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This follow-up report is being submitted to relay additional information.The following sections were updated/corrected updated: b4, b5, d4, d9, g3, g6, h2, h3, h4, h6, h10 the event was confirmed with product received.Visual examination of the returned product found the blister packaging had been opened.The inner pouch had been opened and white debris visually consistent with debris from the foam packaging was visible inside.Black stains/debris was also visible inside the pouch consistent with debris from the porous coating.The sterile barrier of all devices was not intact.As the product was returned opened, the sterility or breach thereof cannot be determined. device history record was reviewed and no discrepancies relevant to the reported event were found.The condition of the device when it left zimmer biomet cannot be determined, as the product was returned opened.Previous investigations into the reported event/similar issue found the root cause to be attributed to transit damage, however, a definitive root cause cannot be determined.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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