Part: 03.010.061.Lot: 5l94436.Manufacturing site: (b)(4).Release to warehouse date: 11.October 2019.A manufacturing record evaluation was performed for the finished device lot and no non-conformances related to malfunction were identified.Photo investigation: the device was not returned.A photo-investigation was performed on the images.Upon inspecting the images provided, the drill bit ø4.2 calibr l340 3flute f/03.0 was observed to be broken at the distil end.Thus, the reported complaint condition is confirmed.As the device was not returned, an as-received condition could not be assessed, and a dimensional inspection and document/specification review were not completed.Conclusion: the complaint condition is being confirmed during photo/video investigation.During the investigation, no product design issues or discrepancies were observed.No manufacturing issues were noted during investigation.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Therefore, it has been determined that no corrective and/or preventive action is proposed.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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