A philips field service engineer (fse) went to the customer site and performed tests on the monitor using an ecg simulator which did not show any anomalies.By simulating red and yellow alarms, both the bedside monitor and the pic ix responded correctly.There was no product malfunction.The available information and investigation findings support that there is no design, manufacturing, materials or labeling problem, therefore no further investigation, action or communication is warranted.There have been no subsequent calls logged for this device / issue.The device remains at the customer site.
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