Model Number ORG-9100A |
Device Problems
Signal Artifact/Noise (1036); Connection Problem (2900); Incomplete or Inadequate Connection (4037)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/17/2021 |
Event Type
malfunction
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Manufacturer Narrative
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The biomedical engineer reported that the multiple patient receiver (org) had signal loss on three transmitters in three rooms in cpcu 2nd floor.Nurses reported signal loss at 12:49 am est on (b)(6) 2021.Patients were moved to different telemetry boxes.No patient harm or injury occurred.Customer will return device to nihon kohden.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.(b)(4).
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Event Description
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The biomedical engineer reported that the multiple patient receiver (org) had signal loss on three transmitters in three rooms in cpcu 2nd floor.Nurses reported signal loss at 12:49 am est on (b)(6) 2021.Patients were moved to different telemetry boxes.No patient harm or injury occurred.
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Manufacturer Narrative
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The biomedical engineer reported that the multiple patient receiver (org) had signal loss on three transmitters in three rooms in cpcu 2nd floor.Nurses reported signal loss at 12:49 am est on 04/17/2021.Patients were moved to different telemetry boxes.No patient harm or injury occurred.Customer will return device to nihon kohden.Service requested/performed: device was cleaned and decontaminated by nihon kohden america repair center (nka rc).The model, serial number and all labels were verified.On rc evaluation, were not able to duplicate the reported issue of signal loss.Device was tested by rc for a week and did not have any failures.Sent back to customer as is.Investigation summary: nka rc was not able to duplicate the reported issue of signal loss on this device.No physical damage was observed during evaluation.The customer reported that they were having issues with multiple org's at the time.This would indicate that the issue of signal loss is not isolated to one single device.It is likely that signal loss was occurring due to transmitter frequency issue.As such the root cause cannot be determined.As the issue of signal loss was not duplicated, a corrective action or preventative action is not warranted.
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Event Description
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The biomedical engineer reported that the multiple patient receiver (org) had signal loss on three transmitters in three rooms in cpcu 2nd floor.Nurses reported signal loss at 12:49 am est on 04/17/2021.Patients were moved to different telemetry boxes.No patient harm or injury occurred.
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Search Alerts/Recalls
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