The investigation found that there were no related issues recorded throughout the manufacturing and control processes.The manufacturing records, including autoclave documents, were reviewed for the reported lot and no related event occurred during the overall process for this lot.Also, each lot is released based on an acceptable quality limit (aql) inspection.The product was in conformance to specifications and was released for distribution meeting all established quality assurance acceptance levels.A video was provided for review which confirmed the plunger issue however the fluid leakage was not evident in the video.Syringes were returned to the manufacturing site for evaluation.The returned samples were verified for the leaking issue.However, none of these syringes were found with leaking issue.The reported condition of leaking could not be confirmed.Leakage from a syringe could be due to a flaw at the luer tip or tip cap.It could also be caused by a missing tip cap or by a leak at the piston due to bridging (presence of solution inside the ribs of the piston).During production, there are many systems and inspections in place to detect leaking issues.The production logbooks showed that no related event happened.The investigation showed that all systems were functioning properly, and no event happened during production.The exact root cause of the leakage could not be identified.Since this complaint is unconfirmed, no corrective action is required at this time.This complaint will be recorded for tracking and trending purposes.
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