H10 additional manufacturer narrative: the aquabeam handpiece was returned for investigation.Functional investigation replicated the reported failure mode, as the handpiece failed to prime at 50% and 100% pump power.After confirming the reported failure mode during alignment a flowrate test was conducted and the handpiece failed to jet at pump levels 1-3 (5-15% pump power).The flowrates failed product specifications, but passed at pump power >6 (>30% pump power).The flowrate test confirmed the reported event.Additional analysis observed a warped and wavy inlet valve and flashing on the circumferential edges of the valve.These are due to the poor quality checks in the supplier injection molding of the inlet valves.The inlet valve was replaced with a known good valve and was able to jet at the lower pump levels and the flowrates measured were within specification as specified aquabeam handpiece product specifications.A review of the device history record (dhr) for serial number (b)(6) and the lot number 20c00674 for the aquabeam handpiece were performed, which confirmed that there were no nonconformances, failures, discrepancies, or missed steps during the manufacturing process that could be related to the reported event.The review indicated that the system and the aquabeam handpiece articulating armmet all design and manufacturing specifications when released for distribution.Procept has identified a trend on waterjet alignment failures and a corrective action and preventive action investigation is currently underway.The aquabeam robotic system instructions for use, ifu0101-00 rev.E, was reviewed and states the following: 8.23.Sterile: align waterjet nozzle by doing the following: a.Toggle the trus stepper cradle (if needed) to center the aquabeam handpiece hyperechoic artifact with vertical yellow line b.Press the foot pedal to visualize position of waterjet (retract trus probe if needed by using knobs on stepper) c.Waterjet needs to be visible at 3 or 9 o'clock d.If slightly off, depress the black button on the mag block (located on the handpiece articulating arm) and rotate the aquabeam handpiece axis while stepping on foot pedal to align jets to 3 and 9 o'clock position.The root cause of the reported event was determined to be poor quality checks during the manufacturing process of the inlet valve by the supplier.A corrective action and preventive action has been initiated by procept to address this issue.Submission of this report does not constitute an admission that the manufacturer's product caused or contributed to the event.
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