RESPIRONICS CALIFORNIA, LLC RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 |
Device Problem
Human-Device Interface Problem (2949)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/26/2021 |
Event Type
malfunction
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Event Description
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The customer reports that the bottom half of the touchscreen is not responding.The customer contacted product support and reported has performed the touch screen calibration in the unit and states bad touch was detected.Product support reviewed the touch screen recall and noted that this unit did not appear to be on the recall.Product support provided the customer a copy of f (b)(4).Product support advised the customer to replace the touch screen.It is unknown if the unit was in use on a patient, but there was no patient harm reported.
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Manufacturer Narrative
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There was no patient involvement or harm.Following the evaluation of the device, the customer replaced the touchscreen to resolve the problem.The unit was then functionally tested and successfully passed specified tests.No other abnormality was observed.Although requested to be returned, the removed component was not received for evaluation at this time; therefore, the root cause at the component level could not be determined.An evaluation will be performed if the removed component is received, and an additional report will be submitted.
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Search Alerts/Recalls
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