Model Number 917000000 |
Device Problems
Defective Component (2292); Adverse Event Without Identified Device or Use Problem (2993)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 05/07/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Investigation is in process.A follow-up report will be provided.
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Event Description
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The customer reported that the centrifuge door would not lock.She was able to open the door while the procedure was running.The clinical call specialist instructed the customer to rinse back the donor immediately and to not touch the door until the centrifuge had stopped.Operator outcome is not available at this time, however, no injury was reported for this event.Operator age and weight are not available at this time.Donor weight was included in patient weight section due to a system limitation.
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Event Description
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This report documents a failure of the device which creates a potential for injury.No donor or operator injury was reported for this specific incident.
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Manufacturer Narrative
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Investigation: service was sent on-site.The service representative was unable to confirm the reported condition.A full system check out was performed with no issues identified.As a precaution, the solenoid position sensor and solenoid for the door latch mechanism was replaced.An auto test and saline run were performed to verify function of the device.Review of the run data files shows a 'door open/centrifuge cannot run' alarm at the beginning of the run.Based on the run data file, the failure was likely caused by a loose connection from the control cca.The loose connection may have been resolved when the service technician checked for loose connections during the full system check out.The device serial number history report indicates no further related issues have been reported for this device.One year of service history was reviewed for this device with no issues related to the reported condition identified.Investigation is in process.A follow up report will be provided.
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Manufacturer Narrative
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This report is being filed to provide additional information in b.5, h.6 and h.10 and corrected informantion in a.1.Updated investigation: the parts that were proactively replaced were not returned to terumo bct for evaluation.Review of the run data files shows a 'door open/centrifuge cannot run' alarm at the beginning of the run which is due to the following conditions: - the centrifuge door is not fully closed or had an obstruction - the centrifuge door open optical sensor or hall effect sensor is defective - a magnet is missing from the door latch assembly - door not aligned root cause : the specific root cause of this failure could not be determined.Based on the service report and the alarm found in the run data file, possible causes include, but are not limited to: - the centrifuge door was not fully closed or had an obstruction - the centrifuge door open optical sensor was defective and/or - the hall effect sensor was defective.
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Event Description
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No patient information is reasonably known at the time of the event as no injury or medical intervention occured.
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Search Alerts/Recalls
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