Correction: d9 returned to manufacturer - no.It was initially reported that the device was returned to the manufacturer however, the device was not.No physical product was received and only pictures were provided.Additional information: d9 - device available for evaluation? yes.H3 - device evaluated by manufacturer? yes.H6 type of investigation codes - 4114, 4112, 4120, 3331, 4110 and 4109.H6 investigation findings - code 171.H6 conclusion codes - 4315.Evaluation: a review of the records related to this equipment that included labeling, manual, trending, and risk documentation reviews for this equipment were performed.All devices meet material, assembly, and performance specifications at the time of product release.No physical product has been received but an image of the suspect product was provided by the complainant.The image displays 1 opo85 tubing pack from the reported lot 60254073 with the seal of the tyvek lid still seemingly intact and unopened.A puncture/hole is visible near the center of the tyvek lid.The reported issue is confirmed through the provided photo, however without a product return how and when the damage was introduced cannot be determined.Equipment labeling provides possible complications that can be caused by the surgical/treatment procedure being performed.The trend review shows that there is not a recognizable adverse trend.The risks and mitigations associated with the complaint issue are identified in existing risk documents and no new risks were identified as part of this investigation.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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