Investigation summary: at the time of the investigation, product was not available for evaluation - according to the cp file the product was discarded.No testing could be performed.The reported event cannot be confirmed.For this reported event, lot# was not reported and cannot be obtained.Therefore, complaint history review cannot be performed.For this reported event, lot# was not reported and cannot be obtained.Therefore, manufacturing record review cannot be performed.Based on the information obtained, product malfunction and product deficiency cannot be confirmed.No further investigation is required.All pertinent information available to johnson & johnson surgical vision, inc has been submitted.
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