Prior to the reported event, the user facility's biomed department contacted steris stating that their lightheads were loose.A steris technician advised the user facility to stop using the lighting system until a formal inspection could be completed however, the user facility continued to use the lighting system.A steris service technician arrived onsite following the reported event to inspect the lighting system and found that the retaining ring that secures the lighthead to the suspension system was not fully seated.As the retaining ring was not fully seated, this allowed for the lighthead to loosen from its connection point and eventually detach from the suspension system resulting in the reported event.The technician made the necessary repairs, tested the unit, confirmed it was operating according to specification and returned it to service.No additional issues have been reported.
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