Follow-up report #1 is to provide fda with new information and changed information.Changed information: the following fields have changed information: h3 the results of the device investigation as reported to rw mic by rw gmbh: "the packaging provided by the customer was forwarded to the responsible service provider for packaging of medical devices for detailed examination.The review of the manufacturing documents did not reveal any anomalies.Regarding the manufacturing order, there were no changes to the packaging process or the materials.Sealing seams of the complained packagings of the outer sbs were measured within the scope of the machine release according to p.02.178.The measurement results of 4.8n/15mm-7.0n/15mm were within the specification (limit value 1.5n/15mm-15n/15mm).Furthermore, peelability tests are carried out as part of the machine approval process.In this process, the packaging is checked for proper opening without tearing of the packaging materials.The investigation of the complained products showed that this complaint can be assessed as uncritical, since neither the sterility nor the product itself is negatively affected by tearing of the outer sbs when opening the packaging.Furthermore, the root cause analysis showed that at the point where the film tore while opening the packaging the seal seam is predominantly double-sealed.It is therefore assumed that the packagings are torn at this point due to the way they are handled when opened.Improper handling of the sterile packaging can favour the defect pattern.With the latest revision of the standard din en iso 11607:2020, this point is addressed in section 7 "assessment of suitability for use for aseptic provision".The error pattern could not be reproduced as all complained packagings had already been opened and no more bags of this batch were in stock.Since there were no changes in the packaging process or materials, the machine release was in order and there are no known anomalies with this type of packaging, the complaint was rejected by the service provider for packaging of medical devices and closed without further action.The complained electrodes / packaging are part of an order with a volume of 1914 electrodes.Richard wolf gmbh is not aware of any other similar complaints for the type 46221333 in the period 01.01.2011 to 14.10.2021.Richard wolf gmbh agrees with the assessment of the service provider for packaging of medical devices that the accumulation of damage at the hospital is not due to a material or processing defect.Richard wolf gmbh (rwgmbh) considers this matter closed.However, in the event rwgmbh receives any additional information a follow up report will be submitted to fda." richard wolf medical instruments corporation (rwmic) is submitting report on behalf of rwgmbh.
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