H6: investigation summary: the complaint investigation for discrepant result when using the bd max gbs (b)(4) lot 0167796 was performed by the review of the manufacturing records, analysis of the customer¿s data and verification of the complaints history.Review of the manufacturing records of the bd max gbs lot 0167796 indicated that the lot was manufactured according to specifications and met performance requirements.Customer complained about discrepant results on one sample and negative control failures in runs 529 and 530.The patient specimen gave a positive result in run 529 but when repeated in run 530, it tested negative.The two runs were provided for the investigation and analyzed.Manual pcr curve adjudication was also performed.In run 529, 3 patient specimens as well as a negative control and a positive control were tested, and all gave a positive result.The positive control as well as one patient specimen (tested in position a1) gave strong gbs positive results, with cycle threshold (ct) values around 14, whereas one patient specimen (tested in a3) gave a moderate ct of 26.The last patient specimen, tested in a2 as well as the negative control, both gave late positive results, with ct values near 31-33.When retested in the subsequent run, the patient sample from position a2 gave a negative result but the negative control remained gbs positive, with a similar ct of 34.Such late positive results strongly suggest false positive results due to cross-contamination during samples preparation or from the environment.The complaint text mentioned this customer is an inexperienced bd max user.After recommendations from bd, environmental monitoring was performed by the customer, which confirmed probable environmental contamination since 4 environmental swabs gave positive results.There is no indication of an increase in complaints for discrepant result for bd max gbs lot 0167796.The root cause was not identified.Bd cannot confirm the complaint based on the investigation that was performed.No corrective and preventive action (capa) was initiated.Customer was advised to introduce regular em¿s to detect potential environmental contamination and take appropriate actions to avoid other contamination episodes.Bd quality will continue to monitor for trends.H3 other text : see h10.
|